About Us

Mission Statement: "Safes, Security, Protection - that's our business"

Mutual Safes is committed to the protection of cash valuables, and ultimately, people, in the high risk environment in which we live in South Africa

Factory and Premises

Established in 1984, the Mutual Austen group presently consists of a manufacturing plant, head office and export division in Pretoria, with associated companies in Johannesburg. Cape Town, Natal, Bloemfontein ,Port Elizabeth , Maputo and Nelspruit. There is a second manufacturing plant in George, Southern Cape.


In 1990, Mutual won the State President's Award for Export Achievement in the Manufacturing Sector.
and in November 2000 Mutual was nominated as a Technology Top 100 Finalist at Gallagher Estate.
This award acknowledges the achievements of S.A. Organizations in technological excellence and export achievement.

Divisions of the Mutual Safe Group


Our range of products include hotel safes, wall safes, gun safes, office safes, safety deposit lockers, FD40 cabinets, record room, strong room and vault doors, portable vaults, bullet resistant pay windows, anti-bandit doors, specialized cash in transit safes, and access control booths.


Fire Doors, fire resistant cabinets for documents and data, fire extinguishers, accessories and hosing.

Pneumatic Air Tubing

Air tube systems provide rapid, cost effective and efficient movement of a wide range of samples, components, documents and cash weighing up to 15kgs within the tube work. Innovative computerised multi-stationed transfer systems provide secure transportation within buildings and/or across entire sites.

This system is ideally suited to the South African high-risk environments in that it facilitates the swift movement of cash from point of sale to a secure cash area thereby greatly reducing the risk of theft and attack.

The division is certified under ISO 9003 which is a first for the industry, and ensures the quality conscious customer of a top quality installation – paramount to the success of the system.


Mutual Safe and Security Group hold exclusive agencies for imported high security locks and cam locks used in high risk situations such as banks, casinos and jewellery outlets. Austen Services, a division of the Mutual Group, has a cell lock manufacturing plant in Pretoria.


Fully staffed and equipped 24 hour service depots country wide.

Austen Security Centres

Since 2006 supplying integrated security, sales and service of related security products such as access control booths, interlocking, time delays and locks, security systems, biometrics, cross pavement protection, intelligent safe technology and trolley guard. These products complement our group's core business and customer requirements.


The group has been actively exporting for the past 25 years to the United States, the Middle East, Europe, Australia and into Africa. Exports form about 40% of Mutual's business and Mutual exhibits on numerous international trade fairs on an annual basis.

Mutual's largest foreign office is situated in California USA, where the company warehouses and distributes, on a nation wide basis, a full range of UL approved safes and other safes.


In conjunction with a European partner, in 2002 Mutual developed the strongest barrier materials and these are now used in all of Mutual's products. This has resulted in elegant, slim line safes of the very highest strength with the added advantage of the lowest possible weight.

Our active research and development division keeps up to date with international trends by our constant exposure at international trade fairs. We are leaders in design and we pride ourselves on our pro-activity in the high risk environment of South Africa today.

The Mutual research and development division is responsible for the design and development of several new products in the safe industry. Some years ago Mutual developed the Dual Protector – a safe designed to deposit cash and still offering the facility of a separate safe within the same unit for the storage of other cash and valuables. Although the design was soon copied by other safe manufacturers , Mutual created the concept of the safe. In addition, Mutual is a leader in the design and development of cash in transit safes – safes which are used for the specific purpose of cash-in-transit companies to alleviate the risk of hold up at the point of cash collection by cash-in-transit companies.


South African Bureau of Standards approved (SABS) and ISO 9001/2000 . We are also approved by the Underwriter's laboratory of USA (UL) amongst other international qualifications and we are listed in the European Safe Ratings.

The SABS 0157 compliance award was presented to Mutual Safes Chairman, Arun Green, in 1989. This achievement assured the continued success of the group's exporting activities by qualifying the Mutual product to enter Europe with the equivalent of the ISO 9000 European standardisation market.

Mutual complies with various S.A.B.S. Specifications:

S.A.B.S. 751 - burglar resisting safes – Category 1, 2, 2 ADM, 2 ADM D3, 3, 4 and 5
S.A.B.S. 949 - strong room doors – Category 1, 2, 2 ADM, 3, 4 and 5
S.A.B.S. 052 – Pre-fabricated vaults with strong room doors – Category 2 ADM, 3, 4 and 5
S.A.B.S. 953 - small arms safes – B1 and B2
S.A.B.S. 951 - for fire-resistant record protection – Group 1 and 3
S.A.B.S. 0177 Part 2 & S.A.B.S. 1253 Class D – fire resisting door units – record rooms Class A, B and D

Mutual became the first South African safe manufacturer to be awarded the S.A.B.S.953.1990 mark for gun and weapon cabinets, and the company supplies to, and is recommended by the S.A. Police.

On 28 March 2003, Mutual was awarded the ISO 9001/2000 certification for quality management systems. This level incorporates ISO 9001 for the design of the safes, strong room doors and other physical security products, ISO 9002 for the manufacture and supply, and ISO 9003 for the installation and servicing of these products. This places Mutual in a class of it's own in the South African Safe manufacturing business.

Mutual Safe and Security supplies most of South Africa's retail chains and fast food chains with their safe requirements. Mutual is the preferred supplier to the petroleum industry, and also supplies other industry sectors such as corporate, mining, construction, jewellery, government, hospitality and banking. Mutual is the market leader in the supply of specialised cash-in-transit safes to cash collection companies.


Our company engages an ongoing policy of upliftment of historically disadvantaged individuals through continuous training courses and management opportunity, and commitment to socially responsible programmes. (Further details available upon request)

Mutual Milestones

1989 Achievement of SABS 0157
1990 State President's Award for Export Achievement
1993 Awarded the contract for the high security installation of the Johannesburg branch of the SA Reserve Bank
1995 R2million investment in new machinery
1995/1996 Move to new larger premises in Waltloo, Pretoria
1996 Achievement of ISO 9002
1996 Design and development of the 'dual protector' safe
1997 Design and development of the 'puma – a safe set to revolutionise the cash in transit industry.
1997 Parma Antonio & Figli of Saronno, Italy acquired shares in Mutual in return for state of the art technology and engineering expertise
1998 Introduction of laser technology into manufacture
1998 Mutual diversifies into pneumatic air tubing – a system that provides the solution to the safe movement of cash – ultimately protecting lives and assets
1999 Mutual USA relocates from the mid-West to California
2000 The Pneumatic Air tubing division takes off within the petroleum industry
2001 Development of new state of the art barrier material resulting in slim design safes with superior resistance
2002 Mutual purchases Austen Safe Company and the brand names of Austen, Giant and Bischoff are added to the group
2003 Austen Service Division starts off in Pretoria and soon spreads country wide
2004 New associated companies open in Nelspruit, Bloemfontein and Johannesburg
2005 - 21st birthday
- Launch of Austen Fire Division.
- Launch of Mutual Fire, marketing fire doors and fire extinguishers
- Opening of Maputo office

In closing

The strengths and achievement of the Mutual Austen Safe and Security Group lie in our entrepreneurial abilities and our commitment to our clients in providing top quality products and service. We are innovative in design and development – we have developed exclusive products to counteract the high incidence of crime in this country – we maximise our international exposure to ensure name and product awareness. We are pro-active - we are committed to protection of cash, valuables and people.

Our Vision

To be a globally competitive and profitable company contributing to a better life for all.

Copyright © MUTUAL Safe & Security Group. All Rights Reserved.

24 – Hour Locksmith | Strong Room | Safe Vault | Fire Safes | Drop Safes | Portable Vaults | Security Products | Protection Service | Gun Safes | Access Control Booths

Safety, security, protection – that’s our business. Mutual Safes is committed to the protection of cash valuables and ultimately people.

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